The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Southern Gentleman Menswear. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Southern Gentleman Menswear or any third party, except as expressly granted herein.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Southern Gentleman Menswear and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Southern Gentleman Menswear believes that customer conduct violates applicable law or is harmful to the interests of The Southern Gentleman Menswear and its subsidiaries.
- Sales Tax
The Southern Gentleman Menswear charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
- Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). All sales on the TSG website are subject to the following terms of return policy?one that we actually stick to, unlike other sites, who just pressure you into paying more for another suit or springing hidden return or restocking fees on you when you try to return an item. Our return policy is clear, concise and simple.
You must contact us via telephone or email for a return authorization within 48 hours of receipt of the item.
We do not accept returns or exchanges without a return authorization.
Returns must be shipped back with a reasonable standard of care.
We reserve the right to reject returned items damaged during shipping as a result of being prepared or packaged by the shipper in a negligent fashion e.g. (stuffing the garment into an unreasonably small package with no hanger or protection for the garment)
All returns are subject to inspection and must be received in as-new condition, unstained, unworn, unaltered, with all paper and cloth tags still attached along with all removable yellow stitching on shoulders, front pockets and vents intact.
If we have sent you a different size, color or style suit/jacket/shirt/pair of pants than the one you ordered without receiving your prior authorization, you can return the item for a full refund.
All other returns are subject to a 20% re-stocking fee. This fee is higher than some other sites because there is much less margin for error in our order fulfillment process. We do our own shipping, so there are no drop shippers involved. We also promise to send you the item you ordered as pictured.
Because of the time we take to ensure the integrity of our product and product listings, clients who abuse our return policy by returning or exchanging what we deem to be an excessive amount of items may be banned from purchasing items on The Southern Gentleman.
We except exchanges with the same provisos listed above however all exchanges must include a money order or credit card payment of $50.00 to cover restocking the original item and additional shipping and handling for the new item.
We do not refund return shipping or issue shipping credit except in the extremely rare event that we have you shipped the wrong item. The determination of your eligibility for a return shipping credit shall not be made until after the item has been received, inspected and audited against your original order. The return shipping credit shall be issued to the credit card/account used to purchase the item.
The Southern Gentleman Menswear reserves the right to change its payment procedures or returns policy at any time without prior notice to you.
- Store Hours
Customer service is available as defined on the Contact Us page of this Web site.
VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The Southern Gentleman Menswear and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
In the event of litigation both parties agree that the Law of the State of business registration of The Southern Gentleman Menswear shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
The Terms and Conditions constitute the entire agreement between you and The Southern Gentleman Menswear with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The Southern Gentleman Menswear with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The Southern Gentleman Menswear. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.